Every summer holiday, we would leave Damascus to go to visit my grandparents in Aleppo. When we went to visit them in 2012, the war had started but it was still far away from us, so we didn’t worry about it. But after two weeks, just as we were about to book the ticket for the bus to take us home, our neighbour called us and said, ‘Don’t come back here – everybody is leaving!’ We thought it would just be a month but it turned out to be permanent, and we lost everything. The worst thing was losing . . .